Refund Policy

We want AeroXpense to earn its keep month after month. If it doesn't, you can cancel and get your unused money back.

How billing works

• Subscriptions are billed in advance, monthly or annually depending on the plan you choose.
• You can cancel at any time from Settings → Plan inside the app, or by emailing the account admin address.

Pro-rated refunds on cancellation

• When you cancel, we refund the unused portion of the current billing period, calculated on a daily pro-rata basis.
• Refunds are issued to the original payment method within 10 business days of the cancellation request.
• One-time setup fees, professional-services fees and any usage-based add-ons consumed during the period are non-refundable.
• If you paid by invoice / wire and have an outstanding balance, the pro-rated credit is netted against the balance.

How to request a refund

Email hi@sidd.hu from the account admin email address, with your company name and the date you cancelled. We'll confirm the calculation and the timing in writing before processing.

Chargebacks

Please contact us before filing a chargeback — we will always work with you in good faith to resolve a billing dispute.